At CARECEN (Central American Resource Center), we are committed to protecting the privacy and security of the individuals and communities we serve. This Privacy Policy explains how we collect, use, store, and protect information gathered through our website.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form
• Sign up for newsletters or updates
• Register for events or workshops
• Request services or information
• Make a donation
• Apply for employment, internships, or volunteer opportunities

The information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Demographic information you choose to provide
• Donation and payment information (processed through secure third-party providers)

We may also collect non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website visits

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests
• Provide services, resources, and referrals
• Process donations and registrations
• Send newsletters, event announcements, and organizational updates
• Improve our website and user experience
• Comply with legal and regulatory obligations

Confidentiality and Data Protection

CARECEN is committed to safeguarding confidential information and maintaining appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized staff and service providers who require it to perform their duties. This commitment reflects CARECEN’s organizational privacy and confidentiality practices.

Information Sharing

CARECEN does not sell, rent, or trade personal information.

We may share information only when:

• Required by law or legal process
• Necessary to complete a donation or transaction through a secure service provider
• Authorized by the individual providing the information
• Needed to protect the safety, rights, or property of CARECEN, our clients, or the public

Any third-party vendors working on our behalf are expected to maintain appropriate confidentiality and security standards.

Cookies and Analytics

Our website may use cookies and analytics tools to:

• Understand website usage
• Improve site performance
• Enhance user experience

Users may adjust their browser settings to decline cookies, although some features of the website may not function properly.

Communications

If you subscribe to receive updates from CARECEN, we may send emails regarding:

• Programs and services
• Community events
• Advocacy initiatives
• Volunteer opportunities
• Fundraising campaigns

You may unsubscribe at any time using the link included in our communications.

Children’s Privacy

CARECEN does not knowingly collect personal information from children through this website without appropriate parental or guardian consent where required by law.

External Links

Our website may contain links to external websites. CARECEN is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

CARECEN (Central American Resource Center)
1460 Columbia Road, NW Suite C-1
Washington, DC 20009
Phone: (202) 328-9799
Website: www.carecendc.org